At times, a member of the BRINDL support team may instruct you to clear your cache in order to see recent changes to the eCRFs. Instructions for clearing your browser cache follow:
PC users may be able to clear the cache quickly by going to the eCRF that has been updated and pressing Cntl+F5. If this doesn't work, if multiple eCRFs were updated, or if you are a Mac user, please follow the instructions for your browser, below.
Instructions for clearing browser cache in Firefox:
- At the top (upper left) of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
- Select the Advanced panel (far right icon).
- Click on the Network tab.
- In the Cached Web Content section, click Clear Now.
Instructions for clearing browser cache in Safari:
- Choose Safari from the menu bar, then choose Preferences.
- In the window that appears, click the Privacy tab.
- Click the button "Remove all Website Data...".
- Click "Remove Now" in the pop up window that appears.
Instructions for clearing browser cache in Google Chrome:
- Click on the Chrome menu (3 lines) at the right end of your menu bar.
- Choose More Tools and then Clear Browsing data....
- Check Cached Images and Files and then click on the button Clear browsing data.