Clearing your browser's cache

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At times, a member of the BRINDL support team may instruct you to clear your cache in order to see recent changes to the eCRFs. Instructions for clearing your browser cache follow:

PC users may be able to clear the cache quickly by going to the eCRF that has been updated and pressing Cntl+F5. If this doesn't work, if multiple eCRFs were updated, or if you are a Mac user, please follow the instructions for your browser, below.

 

Instructions for clearing browser cache in Firefox:

  •     At the top (upper left) of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
  •     Select the Advanced panel (far right icon).
  •     Click on the Network tab.
  •     In the Cached Web Content section, click Clear Now.

 

Instructions for clearing browser cache in Safari:

  •     Choose Safari from the menu bar, then choose Preferences.
  •     In the window that appears, click the Privacy tab.
  •     Click the button "Remove all Website Data...".
  •     Click "Remove Now" in the pop up window that appears.

 

Instructions for clearing browser cache in Google Chrome:

  •     Click on the Chrome menu (3 lines) at the right end of your menu bar.
  •     Choose More Tools and then Clear Browsing data....
  •     Check Cached Images and Files and then click on the button Clear browsing data.

 

 

 

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